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Terms + Conditions
Below are the terms and conditions for The Healing Junkie that shall apply to "resellers" who purchase The Healing Junkie products at wholesale solely for the purposes of resale to the public. Reseller agrees that it is forbidden to sell The Healing Junkie products on wholesale basis to other retailers.
Minimum Order
For first time wholesale customers, the minimum order value is $200.
Product Selection
We reserve the right to choose which products are available for wholesale purchase. Some SKUs available via our website may not be suitable for retail sale due to packaging, quantity available and shelf-life.
Wholesale Pricing
Wholesale pricing is provided upon request. All prices are listed in US dollars. Prices are subject to change without notice (due to seasonal pricing) but confirmed order pricing will be honored. Products are not guaranteed to be in stock.
Payment Terms
The Healing Junkie accepts credit cards (MasterCard, Visa, Discover, and American Express) PayPal, Venmo and CashApp. Payment is no later than 5 days past the invoice date.
For orders over $500, a 50% deposit is due at the time of invoice. Production begins once deposit is paid. The remaining balance is due no later than 5 days past the invoice date.
Damage + Defects
Please inspect all shipments immediately upon arrival. Contact Jessica York at info@thehealingjunkie.com within 5 business days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
Returns + Exchanges
No returns of wholesale orders will be accepted. All sales are final. Products may be returned for exact exchange or credit within 2 months of purchase. Reseller has 5 days to notify The Healing Junkie if there are nonconformity or defect or other claim within 5 days after delivery of the products, otherwise Reseller will waive any rights regarding reimbursement.
Shipping
Shipping is included for orders over $200; orders below $200 will incur a $25 shipping fee. The Healing Junkie makes every attempt to ship out orders within 3 days, however please allow up to 5 business days for order processing and fulfillment.
Order Fulfillment
Production begins upon buyer's receipt of invoice and agreement to terms. If partial payment is required, production begins once deposit is paid.
Any items that appear on the invoice and are missing from a shipment must be reported within 5 business days in receipt of order via email or phone. At that time we will ship missing items. If notification of missing items is not provided, the customer is liable for amount due stated on invoice. This does not include pre-ordered items
Any cancellations or changes to order must be submitted via email within 48 hours.